It is our belief that the most effective and most fundamental assurance of a quality prior art search is the dialogue between the customer and the examiner performing the search.
For this reason we have in place a detailed communication plan for each search request which includes:
Additionally, as our customer, you will always have direct access to your appointed Key Account Manager and to our Sales Support, should you have any general questions or comments.
As a provider of high quality services we pay attention to every stage of our process to maintain the desired level of quality for our services.
To request a free quote use the form in the sticky at the bottom of this page "Request a quote" or contact us directly at firstname.lastname@example.org.